FREQUENTLY ASKED QUESTIONS (FAQ)
1. How long does delivery take?
We deliver across Ghana.
• Accra: 1–2 business days
• Kumasi, Takoradi, Cape Coast & other major cities: 2–4 business days
• Remote locations: 3–7 business days
2. How much is delivery?
Delivery fees depend on your location and the size of your order. The exact shipping cost will be shown at checkout before payment.
3. What payment methods do you accept?
We accept:
• Mobile Money (MTN, Telecel & AirtelTigo)
• Visa & Mastercard
• Paystack Secure Payments
4. How can I track my order?
Once your order is shipped, we will send you an email or WhatsApp update with your delivery status.
5. Can I cancel my order?
Yes. You can cancel your order before it has been shipped. Orders that have already been dispatched cannot be cancelled.
6. What is your return policy?
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery. The item must be unused and in its original packaging.
7. Do your products come with a warranty?
Some products include a manufacturer's warranty. Please check the product description for warranty details.
8. Do you deliver outside Ghana?
Currently, Bennaj45 delivers across Ghana, United State, United Kingdom, Australia and New Zealand.
9. How can I contact Bennaj45?
Email: bensonjoshuanutifafa45@gmail.com
Phone/WhatsApp: 0204460351
10. Why should I shop with Bennaj45?
• Premium quality gadgets and smart home products
• Secure online payments
• Fast delivery across Ghana
• Excellent customer support
• Trusted shopping experience
Bennaj45 – Smart Gadgets. Better Living.